Questions and anwers

There is an exception to every rule. Our selected partner companies offer slight variations in their service-packages. As far as this is relevant for booking decisions, it will be pointed out under ‘Services’.

We endeavor to keep top service in our tours outside of Austria respectively. Nevertheless we cannot always have everything, i. e. breakfast may be less elaborate in southern European countries and punctuality and times given may be less reliable.

You will receive one copy of the route instructions for your walking tour per room. This package includes information regarding arrival and the tour in general (prospectus, sightseeing, time tables, etc.) as well as a list of the accommodations. Comprehensive route info like maps, route descriptions etc. are a given, in order for you to prepare yourself perfectly for your walking adventure. With our original tours you receive a route log. With some tours you will have a welcome briefing in the start hotel at your arrival where you will obtain all information (maps, route descriptions) there and then.

• More information about our travel documents at a glance.

Tour outlines
Route outlines in the catalogue enable you an additional overview on the approximate route guidance of the tours. Nevertheless the course of the route as well as the daily end destinations are subject to flexibility for the actual tour sequence.

The tour sketches on the homepage or in the catalog give you an additional overview of the approximate route of the hiking tours. However, the course of the route as well as the stage locations and sightseeing destinations are not binding for the actual tour.

We offer luggage transfer between hotels. With our original tours there are no restrictions on how many pieces of luggage you can have. With some of our tours offered by a partner company only one or two items of luggage per person are transferred. Please kindly note, that any pieces of luggage heavier than 20kg will not be transported.

Please note that repeated loading can damage or put a lot of strain on the luggage. Please mind the terms and conditions of the tours. From time to time it is unavoidable to carry the luggage for the day, due to restricted or no access to accommodation or chalets in very remote regions.

It is top priority for us to accommodate you comfortably for your overnight stays in a pleasant and relaxing atmosphere after a long day of being on your feet. That is why we take great care in reserving hotels, B&Bs and guest houses which reflect this endeavor. With some tours we offer a choice of hotel categories, single rooms are often hard to get by, even within Austria but especially in southern destinations. Please take into account and check, when looking at the surcharges, that on top of the hotel price it also includes correspondence, invoice, travel and tour information. Despite the extra cost single rooms are often unfortunately less elaborate in the décor and situated in a slightly less convenient location within the hotel compared to double rooms.

Here and there, especially with trekking or Alpine tours, chalets or cabins are the best choice for accommodation in shared rooms with shower and toilet in the hall, in some cases also without shower. Nevertheless with this type of accommodation we are trying our hardest to book comfortable and characteristic chalets and cabins. Single rooms however are usually not available. Please find more detailed information in each individual tour description.